Privacy Policy
Last updated: March 2025
1. Introduction
At RideVerge, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information: - **Personal Information:** Name, phone number, email address, billing details, and other information provided during booking. - **Payment Information:** Credit/debit card details or payment processing details (processed securely through third-party payment providers). - **Usage Data:** Information about how you use our website, including IP address, browser type, and pages visited. - **Location Data:** When using our transportation services, we may collect location data to facilitate your trip.
3. How We Use Your Information
We use the information we collect for the following purposes: - To process bookings and provide transportation services. - To send booking confirmations, trip updates, and customer service notifications. - To improve our website and services based on user behavior and feedback. - To ensure security and prevent fraudulent transactions. - To comply with legal obligations and regulations.
4. Data Sharing & Third-Party Services
We do not sell or rent your personal information to third parties. However, we may share your data with: - **Service Providers:** Third-party payment processors, customer support services, and IT service providers. - **Legal & Regulatory Authorities:** If required by law, we may disclose your information to comply with legal obligations. - **Business Transfers:** In the event of a merger, sale, or acquisition, user information may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your data, including: - Encrypted payment processing. - Secure storage of customer information. - Restricted access to sensitive data for authorized personnel only. - Regular security audits and system updates.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve user experience, analyze website performance, and provide personalized content. You can manage your cookie preferences through your browser settings.
7. Your Rights & Choices
You have the right to: - Access, update, or correct your personal information. - Request deletion of your data, subject to legal and operational requirements. - Opt-out of marketing emails and communications. - Restrict certain data processing activities.
8. Third-Party Links
Our website may contain links to third-party websites. RideVerge is not responsible for the privacy practices or content of external sites. Please review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date. Your continued use of our services after modifications indicates acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us: - **Phone:** +1 (XXX) XXX-XXXX - **Email:** [email protected] - **Website:** www.RideVerge.com