Terms & Conditons
Last updated: March 2025
1. Introduction
Welcome to RideVerge. By booking a service with us, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.
2. Booking & Payments
- All reservations must be made in advance and are subject to availability. - Full or partial payment may be required at the time of booking. - Payments can be made via credit/debit card, bank transfer, or other accepted methods. - Cancellations or changes to bookings may be subject to fees, as outlined in our cancellation policy.
3. Cancellation & Refund Policy
- Cancellations made more than 48 hours before the scheduled trip may be eligible for a full or partial refund. - Cancellations made within 48 hours of the scheduled trip may be non-refundable. - Refunds will be processed within 7-10 business days, depending on the payment method.
4. Passenger Responsibilities
- Passengers must follow all safety guidelines and instructions from the driver. - No smoking, alcohol consumption, or illegal substances are allowed onboard. - Any damage caused to the vehicle by passengers will be the responsibility of the booking party. - RideVerge reserves the right to refuse service to anyone violating these terms.
5. Service Delays & Liabilities
- While we strive for punctuality, RideVerge is not responsible for delays due to traffic, weather, road conditions, or other unforeseen circumstances. - We are not liable for missed flights, events, or other time-sensitive commitments due to delays. - In the event of mechanical failure, RideVerge will provide an alternative vehicle whenever possible.
6. Luggage & Personal Belongings
- Passengers are responsible for their luggage and personal belongings. - RideVerge is not liable for lost, stolen, or damaged items left in the vehicle. - Oversized luggage must be disclosed at the time of booking to ensure proper accommodation.
7. Privacy & Data Protection
- RideVerge collects and stores personal information in accordance with our Privacy Policy. - We do not share personal data with third parties, except as required for service fulfillment. - By using our services, you consent to the collection and use of your data as described in our Privacy Policy.
8. Governing Law
- These Terms & Conditions shall be governed and interpreted in accordance with the laws of the state in which RideVerge operates. - Any disputes arising from these terms shall be resolved through arbitration or the appropriate legal jurisdiction.
9. Amendments to Terms & Conditions
- RideVerge reserves the right to update or modify these Terms & Conditions at any time without prior notice. - Continued use of our services after updates constitutes acceptance of the new terms. - Please review our Terms & Conditions regularly to stay informed.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at: - Phone: +1 (XXX) XXX-XXXX - Email: [email protected] - Website: www.RideVerge.com